Frequently Asked Questions

How should I store my medications and supplies?

• Most supplies need to be stored at room temperature.
• Medications will be labeled with proper storage conditions. Store medications in their original containers, where children can’t see or reach them, and they are protected from heat, humidity, or direct sunlight.
• Store nebulizer in a clean, dry, and dust free location
• Room Temperature means 67-78°F
• Refrigerated temperature means 36-46°F
• If unclear on storage conditions of medications or supplies, call the pharmacist.

What are the delivery procedures for pharmacy medications and supplies? The first delivery will be made by a Landmark service technician. Afterward deliveries will be made either by a technician or via UPS. Patients will be contacted prior to delivery to arrange a delivery time and check supply needs. A signature is required upon delivery. Packages will not be delivered if no one is available to sign for them.

What if I have questions about my medications or a question that is not answered here?
If you have questions about your medications, therapy, supplies, or have received a change in medications from your physician please contact a pharmacist at 877-693-0007.

How can I help make sure I am taking the correct medication safely and properly?

• Ask your physician to write down the medication name, dosage, and directions for you.
• Read the label each time you take a dose to make sure you have the right drug and that you are following the correct directions.
• Always check expiration dates on medications before using.
• Maintain a list of medications, allergies, and questions, take the list to physician visits and your pharmacy each time, updating as your medications change.
• Wash your hands prior to and after medication administration.
• Wash the medication cup after use, replace tubing, medication, cup, and mask as directed and if they become worn, cloudy or retain moisture.
• Ask the pharmacist if you have any questions or any information differs from what your physician said.

If I think I am having an adverse or allergic reaction to my medication, what should I do?

• Stop medication administration.
• If suffering a severe reaction or suspected anaphylaxis reaction, Call 911, severe reaction symptoms include swelling or tightening of the airways or throat, rapid pulse, dizziness, shock, nausea, vomiting, lightheadedness, and loss of consciousness.
• Contact pharmacy, home health care agency, and physician once able to.
• Any other allergic reactions such as skin rash, hives, itching, fever, or facial swelling, stop administration and notify pharmacy, home health agency, and physician before continuing.
• When in doubt, Call 911.

What medications can I use in my nebulizer?
You should only use medications made specifically for nebulizers. When you use a nebulizer, only use medications approved by the Food and Drug Administration as manufactured by a pharmaceutical company or licensed agent only. These agents are sterile, contain no contaminants or unwanted particles, and are mixed in exact proportions.

What if my question wasn’t answered here?

If you have more questions about your existing oxygen therapy equipment, or have received a prescription from your doctor requiring new oxygen equipment, stop by one of our locations or contact us at customerservice@landmarkhc.com or toll free at 877-693-0007 or pharmacy@landmarkhc.com.